1) When will I receive my starter pack?
Starter packs are mailed out around 2 weeks before the
The starter pack will include your: T-shirt (optional); entry
number; route details; transport tickets (optional); all other
information that you require to participate.
If you are registering online for the event on the week
commencing 1st September your rider number, bike number, transport
ticket and t-shirt (optional) will NOT be posted to your home
address. These will be available to collect at the registration
desk at People's Palace in Glasgow Green on the morning of the
event. If you have booked transport and are travelling from
Edinburgh to the startline, you can collect your transport ticket
at Murrayfield Stadium.
Click here for
the 2014 Rider Information Brochure
2a) How does the Family Ticket offer work?
Families registering for the Edinburgh Family
Ride (9 miles Kirkliston to Edinburgh Murrayfield) can
benefit from our Family Ticket Offer. Individual prices
for the Edinburgh Family Ride are £8 for an adult and £5 for
a child, but if you register a family of up to 5 (2 adults, up to 3
children) the system automatically gives you the special Family
Ticket price of £19 when you proceed to payment. Please note the
£1.50 booking fee which covers Worldpay charges and pack postage
still applies per rider.
Families registering for the Edinburgh Circular
Ride (4 mile circular route round Murrayfield
Stadium) can benefit from our Family Ticket
Offer. Individual prices for the Edinburgh Circular Ride
are £4 for an adult and £2 for a child, but if you register a
family of up to 6 (2 adults, up to 4 children) the ticket will cost
Families registering for the Glasgow Family Ride
and Danny MacAskill Show can benefit also from a family
ticket offer. Individual prices are £9 for an adult and £5 for a
child, but you can book a Family Ticket (2 adults, 2
children) for £19. Please note that a booking fee applies per
Tickets on sale now via Glasgow Life and Ticketmaster
2b) Can I change my ticket from the Edinburgh Family Ride to
the Edinburgh Circular Ride?
Unfortunately no refunds for tickets already purchased can
be given but if you would like to enquire about moving your entry
from the Edinburgh Fsmily Ride to the Edinburgh Circular Ride,
please contact firstname.lastname@example.org
or call on 03332 207015
3) Can I fundraise for any charity?
freshnlo Pedal for Scotland's official charity partner for 2014
is the STV Appeal. To find out more information regarding the
Appeal please click here.
freshnlo Pedal for Scotland does not encourage or facilitate any
fundraising from charities that are not the official charity
4) Is there transport available?
Transport is available for the Challenge, Sportive and Edinburgh
Family Ride on 7th September and participants will be able to book
transport at the same time as their registration. Transport can no
longer be added to your registration online as of Tuesday 2nd
September, but there will be limited transport places available on
the day. Arrive early to avoid disappointment.
Please be advised that on the day of the event there will be
thousands of cyclists coming into Edinburgh and ScotRail is unable
to carry large numbers of cycles on its services.
Transport will leave Edinburgh between 05:30 and 06:15 for
Sportive Riders and 06:20 and 09:00 for Challenge Riders. Return
transport will be available from 12noon till 18:00hrs.
Transport for the Edinburgh Family Ride will be open from
07:30hrs at Murrayfield. Access to the transport zone can be made
either adjacent to the main entrance (off Roseburn St), or next to
the Ice Rink (off Riversdale Crescent). Riders will not be able to
access the zone from the Riversdale Road entrance to the Northwest
car park at Murrayfield.
5) How does the transport work?
Each participant loads their bike onto a truck (each will be
numbered) then heads to get the first available bus. Both
bike and participant will be transported through, either to
Edinburgh or Glasgow, depending on whether travelling to the start
or from the finish, at which point the participant will be able to
collect their bike from the relevant bike pen (the same number as
that of the truck).
For security purposes each participant is given a vest number
and a bike frame number. Upon arrival at the destination security
staff will ask each participant to show their vest number and they
will then be matched up with their bike.
6) Can I add transport to my order if I didn't book it when I
Transport can no longer be added to your registration
online as of Tuesday 2nd September, but there will be limited
transport places available on the day. Arrive early to avoid
7) Can I add further people in to an existing team?
Yes, just make sure that the team name is spelled exactly the
8) How do I know if I and the rest of my team are
A successful entrant will receive confirmation emails from
WorldPay detailing all participant details and a receipt of the
If not received there is a high probability that you have not
If you have any further queries regarding your registration
please don't hesitate to call 0141 348 7998 for further
9) What is the route?
This year we are working on a new interactive map which can
be viewed in different formats to give a real feel for the ride. To
view the route maps please check the rides
10) Can I volunteer to help out on the event day?
Yes! We have many opportunities across the event in a variety of
locations with a number of different roles available.
Please email email@example.com
or give us a call on 03332 207015 and let us know where you're
based and how long you would be available for - eg Edinburgh, all
One of our team will then get back in touch with you.
Volunteering opportunities include:
Direct the participants into, through or out of the site
Handout the feed station items to the participants
Keep the feed station items topped up and clear away all rubbish
Give help, advice and information to participants and spectators
Hand out finish goody bags (Finish Site only)
Assist with the set up and clear up of the site
Carry out any other appropriate tasks as requested by the Site
Direct the participants into, through or out of the Registration
Handout the entry forms to the participants
Check and then process the completed entry forms and then issue
event number and entry pack to the participant.
Give help, advice and information to participants and spectators
Assist with the set up and clear up of the Registration Area
Carry out any other appropriate tasks as requested by the
11) Where can I find out about road closures and traffic
management for the events?
Each and every year we aim to make the experience not only more
enjoyable for those taking part, but also a safer one for everyone
in and around the route on the day. Working closely with both
Police Scotland and all the local authorities along the 47-mile
Challenge Route, for 2014 we have arranged for a number of specific
traffic management provisions. Unfortunately, this will cause some
disruption for other road users with some road closures and speed
restrictions along the route. Detailed here are the main areas that we would
like to make you aware of.
Maps of the route detailing traffic management will also be
available very soon. Please check back here soon for
If you have any questions on Traffic Management please contact
Telephone: 0141 348 7998 or email
NOTE: enter "Traffic Management" in the subject line to ensure
your query is handled efficiently.